Most senior hospitality leaders are brilliant operators. Nobody taught them how to lead.
Catalyst's 1:1 hospitality leadership coaching programme gives senior professionals the space, challenge and honest support to lead with clarity and confidence - built entirely around you, not a generic framework.
Catalyst's 1:1 hospitality leadership coaching programme gives senior professionals the space, challenge and honest support to lead with clarity and confidence - built entirely around you, not a generic framework.
Hospitality promotes its best operators. It doesn't always give them the leadership development to match. If you're a senior leader - in hotels, restaurants, operations or people management - and you're navigating that gap, you're not alone.
"I've been promoted into a leadership role but nobody actually showed me how to lead a team."
"I know what needs to change in how I manage people. I just can't make it stick."
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"I'm performing well on paper. But if I'm honest, I'm figuring it out as I go."
Sound Familiar?
Hospitality leadership coaching gives you dedicated time, an honest sounding board, and a clear path forward - without the noise of the day-to-day.
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CASSIE RUTHVEN
LEADERSHIP COACH
Cassie spent almost a decade at The Alchemist Bar & Restaurant - one of the UK's most demanding and fast-paced hospitality brands - progressing from Assistant General Manager to Talent Development Manager.
She knows what it's like to lead a high-volume team under real pressure, and she knows what good hospitality leadership actually looks like in practice, not just on paper.
That experience is what makes her coaching different. As a qualified coach, Insights Practitioner and Mental Health First Aider, Cassie brings a straight-talking, people-first approach to every session - no jargon, no off-the-shelf frameworks, just honest conversation and practical outcomes.
She works with hospitality managers and senior leaders who are ready to grow with intention, not just get through the week.
Sound familiar?
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Hospitality promotes its best operators. It doesn't always give them the leadership development to match. If you're a senior leader - in hotels, restaurants, operations or people management - and you're navigating that gap, you're not alone.
"I've been promoted into a leadership role but nobody actually showed me how to lead a team."
"I know what needs to change in how I manage people. I just can't make it stick."
"I'm performing well on paper. But if I'm honest, I'm figuring it out as I go."
Cassie Ruthven
Leadership Coach
Cassie spent almost a decade at The Alchemist Bar & Restaurant - one of the UK's most demanding and fast-paced hospitality brands - progressing from Assistant General Manager to Talent Development Manager.
She knows what it's like to lead a high-volume team under real pressure, and she knows what good hospitality leadership actually looks like in practice, not just on paper.
That experience is what makes her coaching different. As a qualified coach, Insights Practitioner and Mental Health First Aider, Cassie brings a straight-talking, people-first approach to every session - no jargon, no off-the-shelf frameworks, just honest conversation and practical outcomes.
She works with hospitality managers and senior leaders who are ready to grow with intention, not just get through the week.
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I’ve always wanted to champion the idea that coaching is not just for executives or people in c-suite roles.
Coaching is unbelievably valuable for anyone who is willing and able to invest in themselves, regardless of title, background, or where they’re starting from.
Good coaching should feel human, grounded, and accessible. It can create space for people to slow down, reflect honestly, and see themselves more clearly. What I love most about being a coach is simply being part of someone’s growth- working with them to uncover their own perspective, confidence, and direction."
Cassie Ruthven, Leadership Coach
What working with Cassie looks like
30-minute discovery call
No commitment. Just an honest conversation about where you are, what you're navigating, and whether coaching is the right next step for you right now.
Shaping your
goals
Your coaching is built around your specific leadership challenges - not a pre-set curriculum. You set the agenda. Cassie challenges your thinking and holds you accountable to it.
1:1 coaching sessions
Focused, confidential and entirely yours. Each session creates space to think clearly, reflect honestly, and commit to actions that move you forward. Momentum is driven by you - supported every step of the way.
Lead differently
sustainably
The outcome isn't a certificate. It's a tangible shift in how you show up as a leader - in the room, under pressure, and in the day-to-day decisions that define how your team performs.
"Working with Cassie has given me the freedom to be open and expressive in a way that's hard to find within your day-to-day operation. There's no judgement - just genuine support, and a real willingness to work through your thinking with you. That's done more for my confidence stepping into my most senior role yet than I expected.
The biggest shift has been an inner sense of calm. In my decision-making, in how I carry myself, in how I use my energy. I feel more in control - and more effective because of it.
What sets Cassie apart is that she knows this industry. She understands the game, the pressures, the context. That makes every conversation feel relevant rather than generic. She's shown real care and experience in helping me approach each challenge I've brought to her.
My only feedback? Stick with me."
GM
Dakota Hotels
Ready to lead with clarity and confidence?
Book a free 30-minute discovery call with Cassie. No pitch, no pressure - just a straight conversation about where you are and what's possible. If coaching's right for you, you'll know by the end of the call.
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